Disappointing.
That’s Hello Bistro, a new restaurant concept from Eat’n Park that recently opened up at the Beachwood Mall complex below The Container Store.
It is a fast-casual style restaurant with a salad bar with a build-your-own salad option featuring more than 50 toppings, several proteins, and a variety of different salad dressings. Their Salad Sherpas will build it, chop it, and dress your salad to order.
The menu also lists suggested salad combinations, several of which carry a GF designation.
There are also burgers, sandwiches and soups. Gluten Free rolls are available for 75 cents.
The menu has this disclaimer:
We work fast and furious around here so we can’t guarantee there isn’t some gluten somewhere; but, if you let us know, we will make every effort to prevent cross-contamination. If you have an allergy or another dietary concern, please ask to speak with the manager.
Sounds good on paper and I was excited to give it a try.
Your order is placed with a cashier who informed me that separate mats and utensils would be used. I asked about cross contact from the gluten containing salad ingredients and she called over a manager.
The manager said the ingredients from the general line would be used and no separate ingredients were available. He said cross contact was likely. And if I had a severe reaction, I shouldn’t eat there. So I left. Disappointed.
I went down the street to Piada where the manager/chef happily made my salad from ingredients not out on the general line. It was delicious!
Here’s how to find Hello Bistro, if you are brave:
2101 Richmond Rd.
Suite 821
Beachwood, OH 44122
216-342-4843